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General Sales Conditions

These Terms are important to both you and Volkmarkt as they have been designed to create a legally binding agreement between the parties, protecting your rights as a customer and ours as a company.

Please read these Terms of Sale and our Privacy Policy carefully before confirming your payment to place the order.

ORDER

The fact of placing an order with Volkmarkt is equivalent to the full and complete acceptance of the prices, the description of the products for sale and the general conditions of sale, and the specific characteristics of each product that will be the only ones applicable to the contract thus concluded.

You agree to use the website in order to make legally valid inquiries or requests. You are also obliged to provide us with your correct and authentic email address, postal address and / or other contact information, stating that we can use this information to contact you if necessary, in accordance with our Privacy Policy. If you do not provide us with all the information we need, we will not be able to process your order correctly. You can identify errors in the data provided in the confirmation emails we send you and, if necessary, correct them through the Customer Service.

PURCHASING PROCESS

To place an order, you have to follow the online purchase process until payment. Once the above process is completed, you will receive an email acknowledging receipt of your order (the “Order Confirmation”).

AVAILABILITY

Volkmarkt will do everything possible to meet the availability established for each product. If there are difficulties with the supply for reasons beyond Volkmarkt.com, we will reimburse the amount that you may have paid for this product or find a similar product from a different supplier, if you wish.

PRICES

The prices of the products will be those published in Volkmarkt.com at all times. These prices include the VAT in force.

Volkmarkt reserves the right to modify at any time the sale prices listed in Volkmarkt.com, but the products will be invoiced based on the rates in effect at the time the order is registered, subject to availability in that date.

In accordance with the European Client Geolocation Law 2016/0152 (COD), Volkmarkt does not discriminate prices based on the customer’s geolocation.

WITHDRAWAL OF PRODUCTS ON SALE

We reserve the right to withdraw any Product from our website at any time and / or to remove or modify any content thereof.

We will not be liable to you or to any third party for removing any product from our website.

PAYMENT

The payment of the orders can be made using the following modalities:

  • Visa®, Mastercard® or American Express® card
  • Paypal

Volkmarkt reserves the right to change the payment methods, being able to create new ones or eliminate any of the existing ones, without the user / client of Volkmarkt.com being able to make claims for this reason.

However, if the change in the payment method affects an order already made, from Volkmarkt.com we would contact the customer to inform him of said change, offering him the option to cancel the order if he considered it to be convenient.

Volkmarkt does not collect any data from credit cards or Paypal data, so we refer to the collection entities (Paypal and others) regarding their security in payment.

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