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Privacy Policy

Like most websites volkmarkt.com users cookies. In order to deliver a personalised, responsive service and to improve the site, we remember and store information about how you use it. This is done using simple text files called cookies which sit on your computer. These cookies are completely safe and secure and will never contain any sensitive information. They are used only by Volkmarkt or the trusted partners we work with.

Volkmarkt.com is compliant with The General Data Protection Regulation (GDPR) (EU) 2016/679. The General Data Protection Regulation (EU) 2016/679 (“GDPR”) is a regulation in EU law on data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA). It also addresses the export of personal data outside the EU and EEA areas. The GDPR aims primarily to give control to individuals over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.

This means that we are open about our methods of tracking and use of the visitors’ personal data, and you can freely check what exactly we’re doing to it.

Data Protection Officer or EU Representative for the EU General Data Protection Regulation:

The person responsible for the processing of personal data is Matthias V. Varga c/o volkmarkt.com – Av. Meridiana 317, 2.2. (08027 Barcelona), Contact email: [email protected]

At volkmarkt.com, we collect:

  1. Information provided by you:
    volkmarkt.com collects the personal information you provide us like:
  • Your name and surname
  • Your email address
  • Your physical address
  • Your phone number
  • Comments, questions, requests and orders you want to make

We gather your contact details because they are necessary to accept and process your orders, and to make sure you’ve got your packages.

    2. Information automatically collected from your device:

  • Information about the device and the browser. Volkmarkt.com can collect technical information about your equipment, such as the type of equipment, browser type, IP address, operating system and equipment identifier. volkmarkt.com automatically collects this information from your computer and web browser using cookies and similar technologies.
  • Information about your location. Volkmarkt.com can collect information about your location, such as accurate and real-time information about the location of your computer and inaccurate information about the location from, for example, your IP address or zip code. Volkmarkt.com applications will NOT access accurate and real-time information about the location from your computer unless you authorise us to do so.
  • Cookies and similar technologies. A “cookie” is an information file that is installed on your computer when you visit a website. Cookies and similar technologies can improve your user experience by saving your preferences, personalise your online experience, store items in your shopping cart and, in some cases, provide advertising tailored to your interests.

We gather the details of your technical equipment and on-site behaviour in order to make our store more user-friendly, and to personalise our store services for you (for example, to automatically switch the store to the mobile version.)

Our store works with outer companies that help us provide the best service for you, and these third parties also use some of the personal details you’re leaving. We limit the data they can access to only what is necessary for them to perform their obligations.

  • Payment services use your credit card number, your name and surname to verify and process your payments for our products
  • Our manufacturers and stock keepers use the data of your order contents to assemble the necessary package for you
  • Postal services use your first name, last name, and physical address to arrange the product delivery for you
  • Mass mailing services use your email address to send you emails (if you have subscribed for them)

If you keep browsing our website after reading this Privacy Policy, you give us the consent to use your personal details for the purposes explained above.

If you don’t agree to these terms, please leave the website.

According to articles 15 to 22 of the RGPD, you have the right at any time to:
a. access your personal data;
b. request the correction of your personal data;
c. revoke the authorisation for the use and disclosure of your personal data;
d. request the cancellation of your personal data;
e. receive it in a structured format, commonly used and readable from an automatic device, the personal data that concern you, as well as the transmission of your personal data to another company handling your data;
f. deny the processing of personal data that concerns you even for marketing purposes or profile definition;
g. limit the processing of your personal data;
h. file a claim with a regulatory authority;
i. receive a communication if there was a violation of your personal data
j. Request information regarding:
   i. the purpose of the use of your personal data;
  ii. the categories of personal data;
 iii.the recipients or categories of recipients to whom the personal data  have been communicated, in particular if the data are transmitted to recipients of third countries or international organisations and the existence of appropriate guarantees;
iv. the period of conservation of personal data;

You can exercise these rights or obtain more information about the processing of personal data by sending a communication:
– by email to [email protected]
– or by post to Matthias V. Varga c/o Volkmarkt.com – Av. Meridiana 317, 2.2. (08027 Barcelona), at the attention of the Data Protection Manager.

You can email us at [email protected] and ask:

  • To receive the copy of your personal details we have collected
  • To delete your personal details from our system
  • To withdraw your consent (if you previously agreed to provide us with the data, but then changed your mind)

Security of your personal information

In general, your personal information will be stored in the databases of volkmarkt.com or in the databases maintained by our service providers. Many of these databases are stored on servers that are located in the United States. Volkmarkt.com takes the appropriate measures, by contract, to provide sufficient protection to the personal information stored.

Volkmarkt maintains reasonable security measures to protect the confidentiality, security and integrity of your personal information.

Although we take security measures to help protect your personal information from unauthorised disclosure, misuse, or alteration, as with all networks connected to the Internet, we can not guarantee the security of information transmitted over the Internet. We assume no responsibility for security breaches beyond our reasonable control.

Conservation of your personal information.

The time we retain your personal information will vary and will depend on the purpose and use of the information collected. There are legal requirements that require us to keep certain data for specific periods of time, such as billing. If not, we will keep this information for as long as it is necessary for the purposes for which said data was collected.

We do everything possible to guarantee the security of your personal data while we store and use them.

Thanks for your cooperation!

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